How TransUnion Works: What You Need to Know

TransUnion is one of the major credit bureaus that creates credit reports, giving lenders a snapshot of your creditworthiness. Here’s how to get your credit report.

TransUnion
Updated Jun 21, 2025 Fact Checked

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Written by Holly Humbert
Edited by Conor Richardson

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Takeaways

  • TransUnion is a data collection and insights company that issues credit reports.
  • TransUnion (TRU) is a publicly traded company listed on the NYSE.
  • Individuals can access their TransUnion credit report and score annually at no cost.
  • TransUnion creates in-depth credit reports assessing your creditworthiness.
  • TransUnion credit scores utilize the VantageScore®3.0 to issue individual credit scores.

Your credit score can have a significant impact on your finances—everything from qualifying for a mortgage to getting approved for a new credit card. While three major credit bureaus track and score your financial behavior, TransUnion is one of the key players. Alongside Equifax and Experian, TransUnion collects, stores, and analyzes consumer credit data to generate the reports and scores that lenders use to assess credit risk.

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What Is TransUnion?

TransUnion is a major consumer credit reporting agency that serves hundreds of millions of consumers globally. In the U.S., it is one of the three main credit bureaus, working to provide accurate credit reports and scores that help consumers and lenders make better financial decisions.

The company specializes in collecting and synthesizing credit data, which it gets from lenders. It takes this information and creates unique credit reports and scores that provide lenders with a snapshot of your financial health. TransUnion has business verticals dedicated to both consumer and business credit. Here, we focus on the personal credit offerings.

  • NYSE Ticker: TRU
  • Headquartered: Chicago, IL
  • Employees: 13,400

Read Also: Here’s How to Read a Credit Card Statement

How TransUnion Works

TransUnion collects data from thousands of sources, including banks, credit unions, credit card issuers, mortgage lenders, and other financial institutions. TransUnion updates your report regularly to reflect your current economic activity. Any time you open or close an account, miss a payment or apply for a new credit account, that activity is shown on your report.

TransUnion uses this data to:

  • Generate credit reports for consumers.
  • Produce credit scores using the VantageScore®3.0 model.
  • Help lenders evaluate credit card, loan, and lease applications.
  • Offer tools and alerts to help consumers monitor and improve their credit standing.
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TransUnion Credit Rating

TransUnion credit scores typically follow the VantageScore®3.0 model. The scoring system uses a scale from 300 to 850, with higher scores indicating better credit health.

Generally speaking, here is a breakdown of what your VantageScore ®3.0 rating means:

Credit Score Ranking
748–850 Excellent
761–747 Very Good
661–715 Good
600-660 Fair
300-599 Poor

The score is based on several key factors[1]:

  • Payment History (40%) is your record of consistently paying bills on time. You can manage your payments effectively by creating a budget. (Read about the 50/30/20 Budget).
  • Depth of Credit (21%) refers to the length of your credit history and the diversity of your credit. For example, you get a better rating if you have a mix of credit cards, auto loans, and mortgages. (Read more about how to apply for a Personal Loan).
  • Recent Credit (5%) refers to the number of recent credit inquiries and new accounts you have attempted to open. A smart money move is to limit the number of new credit products you apply for.
  • Available Credit (3%) is your total credit limit. Your credit limit is the total available credit from all of your sources of credit. You can increase your credit limit to help boost your credit score.

Read Also: Here’s the Credit Score You Need to Buy a Home

TransUnion Credit Report

What Your TransUnion Credit Report Includes

Your TransUnion credit report is a detailed overview of your financial behavior. The report is several pages long and includes a financial summary of your credit account information. Here is what you can expect to find:

  • Personal Information: Your name, address history, and Social Security number (last four digits).
  • Credit Accounts: A list of open and closed accounts, including credit cards, auto loans, student loans, and mortgages. Each account includes details like balances, credit limits, and payment history.
  • Account Status: Shows whether accounts are current, delinquent, or in collections.
  • Public Records: This section includes Legal items, such as bankruptcies or foreclosures.
  • Collections: Any accounts sent to collections, including unpaid utility bills or medical debts, are displayed in this portion of the credit report.

You should review your TransUnion credit report at least once a year to ensure there are no errors. The good news is that you are annually entitled to one free TransUnion credit report through AnnualCreditReport.com.

Read More: 7 Steps to Get Your Free Credit Report

TransUnion Products

TransUnion offers a range of tools and services for consumers and businesses. Here we focus on products you can use to monitor your personal and credit data:

  • TransUnion Credit Essentials– With this free membership, you get daily VantageScore®3.0 credit score and report updates, credit monitoring alerts, and personalized credit product offerings based on your credit score and credit report. You can also utilize tools such as debt-to-income analysis and credit goal setting.
  • TransUnion Credit Premium – The premium plan builds on the Essentials plan, offering quarterly insights from the three credit bureau credit scores and reports, dark web identity alerts, and $1,000,000 ID theft insurance.

What Is a Credit Freeze?

A credit freeze, which is also called a security freeze, can be used temporarily or through a specific date to prevent any new credit accounts from being opened in your name. Starting and spotting a credit freeze won't affect your credit score.

According to a study by Consumer Reports and Work Money, nearly half of people find at least one error on their credit report.[2]  That's why you should review your credit report at least once a year. You can get issues fixed by reporting a dispute directly to the credit agencies. You might even want to freeze your credit.

Is TransUnion the Best Credit Score?

While TransUnion is highly reliable, it's not necessarily "better" than Equifax or Experian. Each bureau collects slightly different information depending on which lenders report to it. As a result, your credit report—and, therefore, your credit score—might vary across the three agencies.

Why TransUnion Stands Out:

  • User-Friendly Tools: TransUnion's platform is easy to navigate and offers interactive tools, including credit score simulators.
  • Strong Identity Protection: TransUnion has put significant effort into fraud detection and prevention.
  • Broad Access: Many credit cards and financial apps partner with TransUnion to offer access to credit scores and reports.

>>Our Picks: Best Credit Cards of 2025

TransUnion Limitations:

  • Not All Lenders Report to TransUnion: This means that some of your account activity may not be reflected. However, this lack of reporting is a common feature of all credit bureaus, as some lenders only report to one or two rather than all three.
  • Credit Score Differences: The score you see via TransUnion might differ from what lenders see, depending on the scoring model used. TransUnion uses the VantageScore®3.0 credit score, which differs from the FICO credit score.
  • Sunsetting Programs: Many of the prior TransUnion memberships, including TransUnion Credit Monitoring, TrueIdentity, and zendough, were discontinued in 2025.

Smart Summary

TransUnion is one of the major credit reporting agencies that play a vital role in your personal finances. It gathers financial data on your borrowing and payment behavior, generates credit scores, and provides detailed credit reports that lenders use to evaluate your creditworthiness, determine approvals for credit products, and decide your terms. To keep a pulse on your credit health, you should review your credit reports from all three credit bureaus at least once a year.

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Sources

Smart Money requires our expert writers to rely on trusted primary sources—academic research, government reports, expert interviews, original reporting, and peer-reviewed data—to deliver precise and up-to-date content. All of our content is thoroughly fact-checked. We also incorporate relevant research from reputable publishers when it aligns with our editorial focus. For a closer look at our rigorous journalistic standards, explore our editorial guidelines.

(1) VantageScore. Whitepaper. Last Accessed June 20, 2025.

(2) Consumer Reports. Credit Checkup: Improving the Accuracy of Credit Reports. Last Accessed June 20, 2025.

About the author

Photo of Holly Humbert
Holly HumbertContributing Writer

Holly in a contributing writer to Smart Money. She is a writer who recognizes that there isn't a one-size-fits-all approach to personal finance. She is passionate about entrepreneurship, women in business, and financial literacy. Holly's work has been featured on MarketWatch and The Ways to Wealth. See full bio.

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